Privacy policy
Quicknumber-pro Privacy Policy and General Terms
1. Privacy Protection
We are committed to protecting your privacy. All personal information we collect is kept strictly confidential. We will not share or sell any personal information to any third party unless required by law.
2. Information We Collect and Why
Quicknumber-pro needs to collect certain information to operate, understand, support and market our Service. The information we collect depends on how you use our Service and will be collected when you install, log in to or use our Services.
3. Information You Provide
3.1 Your Account: To create a quicknumber-pro account, you must provide your email address which will be used as your primary account username. You may also choose to provide a username and profile picture.
3.2 Payments: If you pay to access paid Services, we will request and retain certain information to process your payment, process refunds, and provide detailed invoices and bills:
Credit/Debit Card: Your card details will be collected by our third-party payment provider. All card information is transmitted directly between your device and the payment provider using secure SSL encryption. We will also collect your name, billing address and email address to help determine whether you are liable to pay EU VAT and provide you with invoices.
PayPal: Your payment will be processed directly by PayPal. Logging in and accepting payment is transmitted directly between your device and PayPal using secure SSL encryption. We will receive confirmation of your payment from PayPal, your registered PayPal name, address and email address, which we use to help determine whether you are liable to pay EU VAT and provide you with invoices. We may also ask you to verify your PayPal email address before accepting payment.
3.3 Customer Support: If you contact our customer support, you will provide us with information relating to your use of our Services, including your account email address to help us provide assistance and communicate with you.
4. Information We Collect Automatically
4.1 SMS: We store your SMS messages to phone numbers on our servers so that if you reinstall or change your web browser, quicknumber-pro will pick up your messages again. We will retain the time, original phone number, recipient phone number, and number of SMS segments to provide detailed billing and compliance.
4.2 Device Information: When you use our Service, or when you contact customer support, we collect information about your operating system, browser information, and the IP address of your Internet connection.
4.3 Service Usage Data: We collect diagnostics and service-related records about your activity on our Service, which includes log files, crash reports, and site logs. This information is only retained for a short period of time to diagnose problems.
4.4 Cookies: We use cookies to improve your experience with us when you visit our website, by remembering choices such as your login session code and preferred language. These cookies do not contain any personally identifiable information.
Like most websites, we also use Google Analytics to track user interaction. We use this data to determine how many people use our website, to better understand how people find and use our web pages, and to see their journey through our website. Google Analytics records data such as your geographic location, device, internet browser, operating system, and the IP address of your internet connection. This information is only processed in a way that does not identify any individual. We make no attempt to find out the identities of those who visit our website, and we do not allow Google to do so.
Your web browser allows you to delete cookies and disable them in the future. If you delete or disable cookies, you may find that some of our services are not available to you.
5. Third Party Information
5.1 Third Party Service Providers: We work with third party service providers in Europe and the United States to help us provide, understand, support, and market our Service. For example, we work with companies to terminate and receive calls and SMS, provide virtual phone numbers, process payments, distribute our applications, provide our infrastructure, help us understand how our Service is used, and communicate with you. We provide these services from third parties only with information that is strictly necessary to provide the part of the service you provide to us.
5.2 Third Parties: All personal information we collect is kept strictly confidential. We will not share or sell any personal information to any third party unless required by law.
5.3 External Links: Some pages of our site may contain external links to other websites. We cannot be responsible for the content or privacy policy of these sites.
6. How We Use Information
quicknumber-pro uses the information we collect to operate, understand, support and market our Service.
6.1 Our Service: We use the information we collect to operate our Service, report financial accounting and tax obligations, analyze how our Service is used, repair and improve our Service, and provide customer support.
6.2 Communications from quicknumber-pro: We may use in-browser messages or email (if provided) to notify you of our Services, and to notify you of updates to our policies and terms.
6.3 Third Party Service Providers: We work with third party service providers who are GDPR and EU-US Privacy Shield compliant to help us provide, understand, support and market our Service.
6.4 Security: We may monitor accounts and usage for suspicious activity to ensure the safety and security of our Service, and to prevent abuse, fraud, illegal use and violations of our Terms and Conditions.
7. How long we retain information
We store your information until it is no longer needed to provide you with a Service, or until your account is deleted. The time we delete information depends on the type of information, the reason we collect and use it, and any legal or operational retention requirements.
8. Data Security
We take all aspects of information security seriously. We store the minimum amount of data necessary to provide you with the Service, while complying with our legal obligations. We implement access controls across all of our systems, and we only use trusted third party providers. To protect customer privacy, employee access to information is restricted.
If a data breach occurs or we become aware of one at one of our third party providers, we will notify the ICO within the timeframe specified in the GDPR.
9. General Data Protection Regulation for Users in the European Region
From May 2018, the General Data Protection Regulation (GDPR) will apply to all data we hold about our customers.
10. Your Rights
Customers and Subscribers have clear rights under the GDPR:
The right to know what personal data is held and processed.
The right to access personal data via a subject access request.
The right to have personal data corrected if it is inaccurate, incomplete or out of date.
The right to have data erased where there is no legitimate reason for its continued processing.
The right to restrict the processing of data where the information is inaccurate or there is an objection to the lawfulness of the processing.
The right to have personal data transferred for reuse elsewhere.
The right to object where there is no legitimate reason for the processing of the data.
The right to verify or challenge automated decision-making and profiling.
Please refer to the GDPR Regulations or ico.org.uk for full details of these items and the terms under which it may be appropriate to contact us or make an access request.
11. Our basis for processing information
We collect, use and share the information detailed above to:
Provide our service under our terms and conditions.
With your consent, which you may withdraw at any time.
For our legitimate interests, which are to provide a reliable, secure and lawful communications service to our users and partners, unless those interests are overridden by your interests or fundamental data protection rights and freedoms.
To comply with our legal obligations;
To protect your vital interests or the vital interests of others.
12. Updating and deleting your information
We store your information until it is no longer needed to provide you with a service, or until your account is deleted. When we delete information depends on the type of information, why we collected and used it, and any legal or operational retention requirements.
13. Privacy Policy Modifications
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the effective date of the policy. We encourage you to review the Privacy Policy regularly for any changes. Your continued use of the Service following the posting of changes to the Privacy Policy constitutes your acceptance of those changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@quicknumber-pro.com
Phone: [insert phone number here]
Address: [insert office address here]
We are here to help and will be happy to answer any questions you may have.
15. General Terms of Use
By using the quicknumber-pro website and our services, you agree to be bound by the following general terms:
You must be at least 18 years of age or have parental consent to use our services.
You must comply with all applicable laws and regulations while using our services.
You may not use our Services for any illegal or unauthorized purpose.
We reserve the right to suspend or terminate your account if you violate these Terms.
16. Final Terms
This Policy is effective as of [insert effective date]. This Privacy Policy and General Terms are governed by the laws of [insert country or state]. If any provision of this Policy is unenforceable, the remaining provisions will remain in effect.